New Hope provides person-centered Oklahoma DDS transportation services that can help an individual participate in authorized services, daily activities, and community life.
Transportation is provided when it is connected to the individual’s assessed needs, person-centered goals, and authorized service plan. We coordinate schedules and support needs with the appropriate members of the team.
DDS transportation inquiries
Ask about our transportation approach and current availability
Individuals, guardians, families, and DDS case managers may contact New Hope to discuss authorized transportation needs, general service area, scheduling, mobility or accessibility considerations, and current availability. An inquiry does not guarantee authorization, scheduling, or acceptance.
DDS transportation in Oklahoma City and surrounding counties
New Hope is based in Oklahoma City and discusses authorized transportation needs in Oklahoma, Cleveland, Logan, and Canadian counties. Availability depends on the general service area, schedule, approved destination, mobility and accessibility considerations, vehicle capacity, staffing, and the individual’s authorized Plan of Care.
Transportation may support
- Authorized community activities
- Program or service participation
- Appointments and essential errands identified by the plan
- Employment-related or skill-building destinations when authorized
- Safe transitions between approved locations
Before service begins
- The need must be addressed through the planning process
- Authorization and provider arrangements must be complete
- Mobility, accessibility, supervision, and safety needs are reviewed
- Pickup, destination, and communication expectations are coordinated
Transportation is not offered as a direct-to-consumer taxi or rideshare service. Availability, scope, and payment depend on the individual’s authorized DDS/OHCA services and Plan of Care.
Frequently asked questions
Questions about Oklahoma DDS transportation
Is New Hope transportation a taxi or rideshare service?
No. Transportation is not offered as a public taxi, rideshare, emergency, or ambulance service. It must be connected to the individual’s assessed needs, authorized services, and Plan of Care.
What destinations may DDS transportation support?
When authorized, transportation may support approved services, programs, appointments, employment-related or skill-building destinations, essential errands identified by the plan, and community activities.
Where does New Hope discuss transportation inquiries?
New Hope discusses transportation needs in Oklahoma, Cleveland, Logan, and Canadian counties. Availability varies by area, requested schedule, accessibility needs, vehicle capacity, staffing, and authorization.
What should I include in a transportation inquiry?
Share the city or general service area, the general scheduling need, and appropriate contact information. Do not submit a full pickup address, detailed schedule, diagnosis, medical record, member ID, or Plan of Care through the general website form.